Guests at the Visitors Inn will be close to many attractions. Sites to see include city parks, the Cootes Paradise, the Art Gallery of Hamilton, the McMaster University, shops, and restaurants.

There are 60 spacious and well-maintained guest rooms with Internet access at the Visitors Inn. Rooms feature air conditioners, mini bars, refrigerators, cable televisions, hair dryers, private bathrooms, and telephones. Non-smoking rooms are available.

The Visitors Inn has many facilities to offer. Guests will find a business center, 24-hour front desk, banquet facilities, meeting rooms, function rooms, and guest laundry services. There is also a swimming pool, fitness room, and sauna on-site.